Privacy Policy

1. Introduction

BookaTicket ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using BookaTicket, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Platform.

• Personal Information: Name, email address, phone number, and billing address when you register or buy tickets.
• Event Data: Information related to the events you organize or attend.
• Payment Information: We collect payment details to process transactions. Note that we use third-party payment processors and do not store full credit card numbers on our servers.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Platform.
• Process transactions and send related information, including confirmations and invoices.
• Manage your account and provide customer support.
• Send you technical notices, updates, security alerts, and support messages.
• Communicate with you about products, services, offers, and events (you can opt-out of marketing communications).

4. Data Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: We share data with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and hosting.
• With Organizers: When you register for an event, we share your registration information with the Event Organizer so they can manage the event.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data.
• The right to rectify or update your personal data.
• The right to request deletion of your personal data.
• The right to restrict or object to the processing of your personal data.

To exercise these rights, please contact us.

8. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Privacy Policy

We may update this Policy from time to time. You are advised to review the updated Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.